Shipping policy

All orders are roasted to order and typically ship within 2–4 business days.

Once your order has shipped, you will receive a tracking number via email. Delivery times vary based on your location and carrier.

We are not responsible for delays caused by shipping carriers, weather, or incorrect shipping information provided at checkout.

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses.

If your order arrives damaged or you receive the wrong item, contact us within 48 hours at hoot@nightowlcoffeecompany.com and we will make it right.